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For booking please e-mail info@cmhinc.com or call 1-800-661-0252. Canadian Mountain Holidays Phone: (403) 762-7100 
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For booking please e-mail info@cmhinc.com or call 1-800-661-0252. Canadian Mountain Holidays Phone: (403) 762-7100
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  Which area and which lodge should I choose? Can I connect with the outside world? What can I find in your shops? Can you cook for special diets? What do I do if I snore? Is there a massage therapist available? What voltage do you use at the lodges? NOTE: Also see General FAQs. WHICH AREA AND WHICH LODGE SHOULD I CHOOSE? Each of our areas offers a similar selection of terrain, runs, and snow conditions, and if you skied each area under similar weather and snow conditions you’d have difficulty distinguishing between them. (Exception to the general rule: Bobbie Burns, Galena, Kootenay and Monashees shouldn’t be considered by first time Heli-Skiers.) It’s true that veteran Heli-Skiers often have a favourite lodge or area, based on friendship with particular guides, the extravagant creations of a certain lodge’s pastry chef, or just because of an especially peak experience. In the end, this is a little like asking a parent to choose a favourite child. They’re all wonderful. CAN I CONNECT WITH THE OUTSIDE WORLD? We try to create an environment where guests can ski, relax, enjoy great food, meet new friends, and serenely step away from the world’s hectic pace. But there’s no getting around the fact that new technologies have altered the communications landscape. Our challenge is to preserve our lodges’ away-from-it-all atmosphere and at the same time provide basic connectivity for guests who require it. So: tucked away in a central but quiet location, each lodge has available for guest use a computer equipped with Word, Excel, and basic Internet access. A Cat-5 LAN connection to the Internet is also available for personal laptops. Fax machines are available at Revelstoke, Gothics, Kootenay, Monashees, McBride, and Valemount. Note that use of CMH facilities with personal equipment is done at your own risk, and no support services are available (also keep in mind that we’re on a 110-volt system). And, due to the remoteness of our lodges and the lack of on-site technical resources, we can’t guarantee these services. Connectivity problems can occur, and when they do, systems can be down for over a week at a time. (Our telephone network is separate from the Internet, so you can connect by modem in a pinch.) Bandwidth is limited, so we ask guests to be considerate of others when using them. If you need more reliable service, we suggest you consider Revelstoke, Kootenay, or McBride lodges. The table below outlines specific connectivity information, including wireless Internet access for laptops and other devices, for each lodge:
Please see specific lodge pages for more details regarding wireless connectivity. All rooms at Valemount, McBride, Kootenay, and Revelstoke are furnished with a telephone. The numbers for these areas are: Valemount (250) 566-4111; Revelstoke (250) 837-2107; Kootenay (250) 265-3618; and McBride (250) 569-0001. Pay phones for outgoing calls are available in the Gothics and Monashees. The Adamants, Bugaboos, Bobbie Burns, Cariboos and Galena all have radio telephones available for guests’ outgoing calls. Silvertip has a single satellite phone that is for emergency calls only. Incoming messages should be forwarded through the CMH office in Banff (403-762-7100) and are also for emergency purposes only. Mobile telephone coverage is available at Kootenay, McBride, and Valemount lodges; their service provider is Telus Mobility. Revelstoke’s providers are Telus Mobility and Rogers Wireless. Once again, the CMH Banff office phone number is 403-762-7100. Our office is open from 8:30 am to 5:00 pm Mountain Standard Time, Monday through Saturday. All messages are passed on to the Areas each day. WHAT CAN I FIND IN YOUR SHOPS? From technical to casual, kids to adults, we have everything to fit your Heli-Skiing needs. Each lodge’s shop features a complete line of specially designed CMH clothing, as well as many brand names from around the world. (See Equipment section for more details.) Our retail bywords are quality, function, uniqueness, and value. Every item is field tested before we will endorse it. We also carry film, sunglasses, custom luggage, and souvenirs, as well as a full range of custom boot liners and boot fitting accessories. And while we can’t fill prescriptions (you must bring these with you), we do stock a range of over-the-counter medicines. For more information and digital images of our CMH Designs products, please email us at retailshop@cmhinc.com or call our Shop Division at 1-800-661-0252. CAN YOU COOK FOR SPECIAL DIETS? If you have special dietary requirements, please send us a short letter or email info@cmhinc.com, preferably two weeks prior to your trip, outlining what you’ll need during your stay. Our chefs will make every effort to accommodate your diet. IS THERE A MASSAGE THERAPIST AVAILABLE? Yes, CMH hires registered Massage Therapist professionals that specialize in sports and theraputic massages, and each lodge provides massage therapy services.
*GST is not included in massage rates. WHAT DO I DO IF I SNORE? If you don’t want your roommate to resent you and you really feel that you must have a single room, even for medical reasons, then you must book one and pay the single supplement. WHAT VOLTAGE DO YOU USE AT THE LODGES? All lodge outlets are 110-volt (not 220-volt). |