Frequently Asked Questions: Trip Preparation

What travel documents do I need?

Passports: A valid passport is required for entry into Canada. To avoid delays at Canadian Customs, please be sure your passport and supporting information is up-to-date.

Travelling on Air Canada? Customers will be asked to register their sports equipment online or via the Air Canada call center prior to check-in to benefit from applicable waivers on the excess piece fee(s) for ski and snowboard boots, as well as the oversize fee for skis and snowboards. Customers who elect not to register their sporting equipment will be subject to all applicable excess piece and oversize fees when checking in at the airport on the day of departure.

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What do I need to pack?

Pack only those items that are essential to your having a comfortable trip; the lodges are very casual.

Download CMH Heli-Skiing Packing List »

Some items you will want to remember include:

• Light workout clothes for the morning stretch class;
• A bathing suit for the whirlpool/sauna;
• Indoor shoes or slippers.

There are laundry facilities available for your use at each area.

You will need the outer and inner clothes you ordinarily wear skiing; note that our lodge shops are stocked with anything you might need. We strongly recommend that you leave your skis and poles at home and use our specially designed equipment, which is provided to you at no extra cost. If possible, carry your ski boots as hand luggage.

Note: Lodges use 110-volt electrical outlets.

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How much luggage can I bring?

Please limit yourself to one carry-on bag and one suitcase weighing no more than 18 kilos (40 lbs.). Air Canada has recently announced a decrease in their baggage weight allowance from 70 lbs to 50 lbs: please check directly with Air Canada or your airline for more information.

If you are planning your Heli-Ski trip in conjunction with other travel that requires you to pack more than one suitcase, there is long-term storage at the Delta Calgary Airport Hotel available to our guests.

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Is Insurance available?

Note: Check with your credit card provider if you're paying by credit card.

a) Trip Cancellation: Deposits for Heli-Skiing are non-refundable and non-transferable. We recommend you purchase trip cancellation insurance (10% of your trip cost) with your final payment. We'll send complete insurance information along with your final payment request. Payment is due 10 weeks before your trip.
Trip Cancellation Insurance Form » (93 KB PDF)

b) Medical Insurance: We recommend you carry insurance to cover hospital and helicopter ambulance evacuation expenses, which are available through CMH. Make sure any insurance you purchase covers you while you are in Canada or out of your home province.

c) Medjet Assist: For a very reasonable membership fee, Medjet Assist will return you from Canada, or one of 150 other countries around the world, to the hospital of your choice. No credit card or travel insurance plan offers this level of service.

• Canadian/US Citizens: Visit www.medjetassist.com/cmh or else phone or e-mail CMH directly: 1.800.661.0252 or info@cmhinc.com .

• European CMH clients: Call CMH at 1.800.661.0252 or e-mail info@cmhinc.com to find out more.

d) Personal Insurance: We recommend you carry insurance to cover loss of baggage, skis, and personal belongings, due to airlines or unforeseen accidents. Homeowners insurance may not offer enough coverage. Make sure this insurance covers you while you are in Canada .

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What if I have an accident?

Our guides carry their own equipment pack, which enables them to handle most accidents on the spot. Helicopters can usually land close to an injured skier for immediate evacuation and the helicopter is equipped with additional resuscitation and rescue equipment. More equipment is available at remote rescue caches and at the lodge. All staff members are briefed on rescue plans for emergency situations. If evacuation beyond the base lodge is required, the cost is your responsibility; we recommend that you carry insurance for such ambulance service.

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Is massage available? Can I pre-book?

Yes, CMH hires massage practitioners that specialize in sports and therapeutic massages, and each lodge provides massage services.

Reservations for massages can be made on your first day once the massage therapists introduced themselves (normally after dinner). Sorry, no advance/pre-bookings.

Rates:
30 minutes: $65
45 minutes: $85
60 minutes: $105
90 minutes: $140

*HST is not included in massage rates.

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