Heli-Skiing FAQs - Booking

Frequently Asked Questions: Booking



Booking Step 1: Choose a trip.

Use our Trip Planning Wizard to choose an area and dates that you're interested in, as well as two or three alternatives. Note: Bobbie Burns, Galena, & Monashees are for advanced skiers only.

^Top^

Booking Step 2: Contact us to book.

Note: If you're contacting us on behalf of a group of skiers, include the names and contact information for all skiers in your group.

^Top^

Booking Step 3: Submit your deposit.

    Deposits are due at the time of booking (MasterCard, VISA or Amex) :

  • $1,000 CDN for trips of 7 days or longer
  • $500 CDN for trips of less than 7 days

    Your deposit is non-refundable, but is 100% transferable for the following scenarios:

  • You make a new booking within the same season or calendar year.
  • You find a replacement guest for your booking (name change).

Waitlisted? If you are placed on our waitlist, we ask for the appropriate deposit, but this is refunded if we are not able to confirm you on a ski week, or if you cancel your waitlist space. Once you are confirmed on a trip, this deposit becomes non-refundable.

^Top^

Booking Step 4: Sign and return waiver.

We will forward you a confirmation package, including the CMH Heli-Ski Waiver that must be completed, signed, and returned to our office within 30 days of booking. Please read the waiver and application form carefully to become familiar with all terms and conditions.

^Top^

Booking Step 5: Submit final payment.

    Final payment made easy! Choose one of the following three methods:

  • Pre-authorized full payment charge to your credit card on specific date;
  • Pre-authorized scheduled monthly credit card payments
  • Make alternate arrangements for payment 10 weeks prior to your trip

    Final payment is due 10 weeks prior to your trip's start date. CMH can accept:

  • Cash
  • Travellers Cheques
  • Credit Cards: MasterCard, VISA or Amex
  • Bank Drafts
  • Personal Cheques - only personal cheques drawn on Canadian banks may be written in Canadian funds. All other cheques or Eurocheques drawn on banks located in other countries, including the U.S., must be written in local currencies. Be sure to include your client identification number (which we will provide) on the back of Eurocheques.
  • Transfer Funds - you may also instruct your bank to transfer funds directly to our bank. Please contact us for banking details.

Be absolutely sure that transfer instructions and/or cheques include your name and trip week number. Please clearly indicate whether your payment includes funds for trip cancellation insurance. Please keep in mind that all prices are quoted in Canadian currency and are subject to change.

Note: All monies become non-refundable 10 weeks prior to your trip start date. Once a CMH space is booked and money is credited to that booking, the money becomes fully non-refundable. When a guest cancels that booking all the money becomes fully non-refundable. Those funds are deemed to be cancellation fees at the time of the cancellation. Those cancellation fees can be converted into a credit solely for skiing or hiking on another trip in the calendar year. That means that the money can be applied to a less expensive trip and used towards the price of the trip only. Any unused credit can be used towards another space in the calendar year or it will be taken as cancellation fees. The credit can also be moved to a more expensive trip in the calendar year, and any difference in price will be paid by the guest.

The credit can not be used for extra metres, shop, bar, massage or future deposits, nor can it be returned as cash. The credit can only be used for the person with the booking, but that person can assign the credit, in writing, to another skier who is making a new booking with CMH. The credit cannot be assigned to any existing booking.

Recommendation: We recommend purchasing cancellation insurance. Learn more on the Pre-Trip FAQs. If you make your full payment by credit card, check with your credit card provider for alternate cancellation insurance.

^Top^

Do I have to sign a waiver?

Yes. Our guides and pilots are rigorously trained to optimize the program's safety and quality. The safety briefings and training you'll receive upon arrival are designed to explain Heli-Skiing's risks and to bring you into partnership with us in managing them to the fullest extent possible.

However, some elements of risk are manageable while others are not. Heli-Skiing's inherent risks—which exceed the normal risks of everyday living and recreational skiing — can't be completely eliminated. We ask you to understand and accept this fact in writing prior to your trip by signing the CMH Heli-Skiing waiver. Unless we have received your properly completed and witnessed waiver including full contact information, we can't accept your booking.

^Top^

Is there a credit for EARLY PAYMENT?

Yes. The following discounts are available when CMH receives early full payment:

  • 240 Days Prior to Trip Start Date - 1.00%
  • 360 Days Prior to Trip Start Date - 2.00%

^Top^

Is there a credit for GROUP ORGANIZERS?

Yes, but it is not a discount on the cost of the trip. If you bring a new group of skiers to CMH, we feel your good efforts deserve recognition! If you organize a group of 10 or more skiers, you qualify for a commission if the trip is booked on certain weeks where this program is available and under certain conditions. Information and applicable weeks are available in the Group Organizer Policy, or you may contact our reservations office and request that the Group Organizers Policy be mailed to you. For more detailed information, read this article on The Heli-Ski Blog: How to save over 50% on your next Heli-Ski trip. Group organizer discounts also apply to all Summer Adventure trips, too!

^Top^

Is there a credit for introducing a NEW GUEST to CMH?

Yes, but it is not a discount on the cost of the trip. If you bring a new skier to CMH, we feel your good efforts deserve recognition! If you have previously skied or hiked with CMH and introduce a first time Heli-Skier or Heli-Hiker to our programs, you qualify for a New Guest Credit. This program requires that you notify us of who this person is before the trip is paid for. You must complete the New Guest Credit Form (pdf) to qualify. These credits cannot be applied without this form.

^Top^