Frequently Asked Questions: Lodges

At what altitude do you hike?

The mountains where we hike are abundant with glaciers and other features characteristic of high altitude terrain, but at a lower, more comfortable altitude: we generally hike at 1,800 – 2,700 m (6,000 – 9,000 feet). That said, if you are traveling here directly from sea level, you may experience minor effects of the altitude change, particularly some shortness of breath during physical exertion. Keeping well-hydrated and well-rested is one of the best ways to counter these.

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What are the lodges like?

Our lodges skillfully blend remote and rustic with comfort and luxury. All lodges feature massage services, saunas, whirlpools, game rooms, shops, and bar-lounges for socializing. Bedrooms are equipped with private baths. The food is plentiful, imaginative, and delicious, freshly prepared each day by our on-staff chef and pastry chef. Our staff is friendly as well as passionate and knowledgeable about the mountains. Our goal is to create a restful, luxurious and inspiring atmosphere.

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Which lodge should I choose?

We asked a valued client, who has Heli-Hiked from several lodges, how he'd answer this question. “Well,” he responded, “I don't think there is a good answer, simply because the truth is that all the lodges are wonderful, all provide equally superb service, and the mountains are equally fantastic. Each of the lodges has given me many great memories…of a particular guide, or a memorable hike, or a great group of fellow hikers. It's a very personal thing." Also see Our Heli-Hiking Areas.

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Can I connect with the outside world from your lodges?

Computer and Internet Service
Both the Bobbie Burns and Bugaboo Lodge have wi-fi for laptops and other devices throughout the lodge. However, due to the remoteness of our lodges and the lack of on-site technical resources, we can't guarantee these services. Connectivity problems can occur. Both lodges have fibre-optic internet connection via mountain top wireless repeater with satellite back up as well as Ethernet. 2 guest computers are available at each lodge. Use of CMH facilities with personal equipment is done at your own risk, and no support services are available. Please see specific lodge pages for more details regarding wireless connectivity.

Telephone Service
The Bugaboos and Bobbie Burns have telephones available for guests' outgoing calls. The CMH Banff office phone number is 403-762-7100. Our office is open from 7:00 am to 7:00 pm Mountain Standard Time, 7 days per week. All messages are passed on to the areas as they are received in the Banff office.

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What are the current weather and field conditions?

As your travel date draws near, be sure to check our Conditions page for the latest flower report and conditions in the field. We've also put a handy weather link for you, too.

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