Heli-Hikers and Guide

Frequently Asked Questions: Booking Information


Step 1: Choose a trip.

Visit the Summer Adventures Dates & Prices Page to choose a trip and dates that you're interested in, as well as two or three alternatives.

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Step 2: Contact us to book.

Note: If you're contacting us on behalf of a group, include the names and contact information for all members of the group, if available.

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Step 3: Submit your deposit.

To confirm your reservation, we require a $300 (Canadian), per-person deposit. This deposit is refundable for 30 days from the time of booking then it becomes non-refundable. CMH accepts MasterCard, VISA or Amex.

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Step 4: Sign and return waiver.

We will forward you a confirmation package, including the CMH Heli-Ski Waiver that must be completed, signed, and returned to our office within 30 days of booking. Please read the waiver and application form carefully to become familiar with all terms and conditions.

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Step 5: Submit final payment.

Final payment is due eight weeks prior to the trip’s departure date. A request for final payment will be mailed to you before this deadline. If final payment is not received, we will regretfully assume that you no longer require your reservation and will resell your space. Please allow at least two weeks for mail delivery.

Note: We recommend purchasing cancellation insurance. If you make your full payment by credit card, check with your credit card provider for alternate cancellation insurance.

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Do I have to sign a waiver?

Yes. Our guides and pilots are rigorously trained to optimize the program's safety and quality. The safety briefings and training you'll receive upon arrival are designed to explain the risks and to bring you into partnership with us in managing them to the fullest extent possible. However, some elements of risk are manageable while others are not. Heli-Hiking's inherent risks — which exceed the normal risks of everyday living — can't be completely eliminated. We ask you to understand and accept this fact in writing prior to your trip by signing the CMH Summer Adventures waiver.

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What happens if I must cancel my trip?

We must receive cancellations by telephone as well as confirmed in writing. The $300.00 deposit is always non-refundable. If cancellation is received eight weeks prior to the trip the remainder of the money received will be refunded. After this date, all monies received by CMH are non-refundable. If you can find a replacement for the trip booked, any and all deposits received will be transferred to your replacement. The money can also be transferred to a later trip date within the same season.

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Can I change my mind and transfer to another trip?

You can transfer to a later trip date within the same season based on availability, even if you have paid for all or a portion of you trip. If the trip you move to is of a lesser value, we will refund the difference. If the trip you move to is of a greater value, you will be charged the difference.

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What insurance do you recommend?

Trip Cancellation: An application form for trip cancellation insurance will be sent to you with the request for final payment. We strongly recommend that you purchase this insurance for your own protection. The trip cancellation insurance premium is due with the final payment eight weeks before the trip. It cannot be purchased after final payment is made.
Trip Cancellation Insurance Form (93 KB PDF)

Medical Insurance: An application form for medical insurance will be enclosed with the request for final payment. Please review your present medical insurance to verify that it covers helicopter evacuation. If it doesn't, or if you don't have coverage for Canada, we strongly suggest that you purchase this insurance.

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